FAQs


FREQUENTLY ASKED QUESTIONS

HOW DO YOU PROCESS ORDERS?
Once you place an order with The Gift Cove we verify the information to make sure the shipping information is accurate and valid. Typically this process takes 24-72 hours but can take up to 5 days. Once orders are validated, they are packed for shipment to the destination.  

Once the order is shipped, we will provide the customer with a tracking number to track the progress of your purchase.

WHAT PAYMENT METHOD DO YOU EXCEPT?
Mastercard, Visa, Paypal, American express, Diners

HOW SECURE IS MY PAYMENT INFORMATION?
Our platform contains SSL certificates which ensures the security of your payment.

HOW LONG BEFORE I RECEIVE MY ORDER?
Please allow 7-15 days for arrival of your products.

HOW MANY PACKAGES SHOULD I EXPECT?
We currently have fulfillment centers both in the U.S. and overseas.  As a result, your order may arrive separate shipping locations in different packages.